Friday, July 16 train IC 160 Milano - XXMiglia, from Genoa at 16.55, and is filled in most of the air-conditioned coaches works badly or not at all. To complicate things a fault in the railway signaling system (the faults of various kinds are unfortunately on the agenda) will cause at least 70 minutes late.
In this "prestigious" Swiss context with two ladies on their offspring (all five children) are affected by these and other inefficiencies.
arrive in Milan from Switzerland with a delay of the train, the train lost booked corresponding IC 143, departing at 11.05 for XXMiglia. The next is at 15.05, after four hours (IC 159 arriving in Genoa at 16.42, continues to XXMiglia as IC 160 at 16.55). It should be noted that there was, until a few years ago a train BASEL - NICE.
Ladies Swiss are directed in Diano Marina, so enamored of Western Liguria ...
the ticket office Milan can not change the ticket (issued by an agency in Switzerland), but must buy a new one (for a total of 7 passengers) without reservation place, as no seating is available. In addition to damage or insult!
After a trip to walk in a crowded train, with little air conditioning and sensational late, their lapidary comment was "next year to fly from Zurich and we will go in Tunisia ...."
This story seems to me emblematic of how you lose prestige of tourists in Western Liguria, because of a foolish trade policy of some "fake maneger" Trenitalia.
WANT NAMES AND SURNAMES OF THE RESPONSIBLE MANAGEMENT OF TRENITALIA of this massacre!
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